Nederlands

Privacy statement

Food Heroes is a trade name of Vegan Foodservice B.V. Vegan Foodservice B.V., located at Vlaardingweg 19, 3044 CJ Rotterdam, is responsible for the processing of personal data as described in this privacy statement.

Contact information:

  • https://www.foodheroes.nl/
  • Vlaardingweg 19, 3044 CJ Rotterdam
  • Phone: +31 85 2738216

The Data Protection Officer of Vegan Foodservice B.V. can be reached at service@veganfoodservice.nl.

Personal information that we process:

Vegan Foodservice B.V. processes your personal data because you use our services and/or because you provide these to us yourself. Below you will find an overview of the personal data that we process:

- IP-adres

- Internet browser and device type

Special and/or sensitive personal data that we process:

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age, unless they have permission from parents or guardians. However, we cannot verify if a visitor is over 16 years old. Therefore, we recommend that parents be involved in their children's online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal data about a minor without permission, please contact us at service@veganfoodservice.nl, and we will remove this information.

For what purpose and on what legal basis do we process personal data.

Vegan Foodservice B.V. processes your personal data for the following purposes:

Vegan Foodservice B.V. analyzes your behavior on the website to improve the website and tailor the offering of products and services to your preferences.

Automated decision making.

Vegan Foodservice B.V. does not make decisions about matters that can have (significant) consequences for individuals based on automated processing.

How long do we save personal data?

Vegan Foodservice B.V. does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

The sharing of personal data to third parties.

Vegan Foodservice B.V. does not sell your data to third parties and only provides it if necessary for the performance of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Vegan Foodservice B.V. remains responsible for these processing activities.

Cookies, or similar techniques, that we use:

Vegan Foodservice B.V. only uses technical and functional cookies and analytical cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website works properly and remember your preferences, for example. We can also use them to optimize our website. You can opt out of cookies by setting your internet browser to not store cookies anymore. Additionally, you can delete all information previously stored through your browser's settings.

View, modify, or delete data.

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to the data processing or object to the processing of your personal data by Vegan Foodservice B.V., and you have the right to data portability. This means that you can request us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data, or request to withdraw your consent or object to the processing of your personal data to service@veganfoodservice.nl. To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Vegan Foodservice B.V. also wants to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How we protect personal data.

Vegan Foodservice B.V. takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or if there are indications of misuse, please contact our customer service or via service@foodheroes.nl.